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About OHC Support
Practical IT Support Built on Trust
OHC Support focuses on reliable, straightforward technical help for individuals and small organizations who want technology to work, not get in the way.
About Me
I have worked on everything from home computers to servers, networks, and security systems. My focus is practical solutions that work in real-world environments.
Current Rate: $65 for the first hour, then $30 per additional half hour. Most issues are resolved in the first hour.
What the Company Stands For
OHC Support is built on clear communication, practical recommendations, and security-first practices. The goal is simple: make technology less stressful and more dependable.
How I Work
- Transparent: You always know what I am doing and why.
- Secure: No system access without authorization or an open ticket.
- Efficient: Fix the real issue with minimal disruption.
- Respectful: Your time, data, and privacy matter.
- On Time: Scheduling is clear and communicated.
What I Support
- Windows, macOS, and Linux troubleshooting.
- Device setup, cleanup, and configuration.
- Software and OS issue resolution.
- Remote support for approved support sessions.
- Optional continuous support and monitoring for managed clients.
- AI training and guidance.
- Data recovery and transfer support.
Security and Privacy First
Remote access is always client-approved and temporary unless ongoing service is requested. Sensitive access is handled using least-privilege principles, and client data is treated as confidential.